Our office is open Monday through Friday from 8am to 5pm. We will schedule your appointment as promptly and conveniently as possible. If you are in discomfort or have a dental emergency, we will make every attempt possible to see you the same day you call.
We strive to stay on schedule to minimize your wait time. Due to the fact that we provide emergency services, various circumstances may make some appointments longer than others. Emergency cases may also cause delays. We appreciate your patience and understanding.
Please call (858) 676-6709 if you have any questions or would like to schedule an appointment.
Prior to our starting treatment, we will provide you with an estimate of the cost of the procedure to be performed. We deliver the finest care at the most reasonable cost to our patients; therefore payment is due the day services are rendered. We require payment in full if there is not secondary insurance involved. We accept cash, checks, MasterCard, Visa, American Express, and Discover. We also offer financing through CareCredit.
For more information about CareCredit please click here.
For specific questions on billing or financing, please contact us at (858) 676-6709 or firstname.lastname@example.org.
If insurance is involved and you are covered in this office, we will need to collect half of our fee that day of service. This is regardless of what your insurance company states as their coverage of endodontic care. If the benefits you expect are greater than the 50% collected, then a refund will be made to you by this office as soon as we receive payment from your insurance company.
Rancho Bernardo Endodontics office is not responsible for what an insurance policy does or does not cover.
Usual and Customary
If you have insurance, you may be familiar with the term “usual and customary” or “allowed amounts” when referring to fees. Fee structures are often set by insurance companies that are not related in any way to the fees set in this office. They are a part of the policy provided to you and are to maximize the profits of your insurance company. There is a great deal of variance of these fees between insurance companies even within the same geographic area. Our fees are competitive for this region and represent the quality of care we offer. If you have questions regarding this matter please feel free to ask. We will do our best to clarify this issue.
If complete and accurate insurance information is provided, we will be happy to file a claim for you. Should you choose to file a claim on your own, we will supply you with all the information necessary to do so.